Registration Policies

Welcome to NCMS! If you are new to our community please call 603-881-7030 or email us. We would love to have the opportunity to discuss which teachers and classes are the best match for you. 

Registration Procedure

Step 1:

Request a lesson time online or contact the Main Office by phone 603-881-7030 or e-mail to submit your inquiry.

Step 2:

Got confirmation of your lesson time and teacher assignment?  Now you're ready to complete our Registration Form.  You can fill out this form online or download it from the Registration Forms & Payments page.

Step 3:

Submit the your Registration Form with the appropriate payment.

  • A non-refundable $100 deposit is required with the submission of your registration form in order to reserve a lesson time. 

  • Registrations on or after the start of the term must submit the tuition balance IN FULL by the first lesson.

Payment Policy

All tuition and fees are due in full by the first class of each term unless you have activated a Payment Plan Application.  All regular payments can be made by check or credit card and may be processed by mail, online, over the phone or in person at the Main Office.  Any student who fails to submit tuition payment in accordance with these policies will forfeit their spot in their assigned NCMS program. 

Payment Plan Option

We offer a convenient and flexible payment plan option for all lessons and classes!  Families have the ability to choose between bi-weekly or monthly automatic billing cycles.  Please choose the plan which fits your budget best by downloading the Payment Plan Application below and returning it to the Main Office.

    *Please note that there is a $25 payment plan fee associated with this application. The registration fee, payment plan fee and any material fees are due with the first payment.  All students participating in a payment plan agreement must acknowledge their commitment to the entire term with their signature on the Registration Form.  

Payment Options
The following options are available for payment:

1. Pay in person at the Main Office by cash, check or credit card during open school hours.

  • Winter Term Hours: Monday-Friday 3:00pm-8:00pm

2. Pay online here. All online payments are handled through PayPal which allows for secure credit card processing. Please note that PayPal recognizes our nonprofit status and therefore when paying your invoice it will initially note it as a donation.  Please follow the instructions under "Make an Online Payment" and NCMS will apply your payment to the balance due.

Withdrawal/Refund Policy
NCMS always seeks to make an appropriate match between instructor and students taking private lessons; thus we do offer refunds within the first three weeks of a semester. A request for refund should be addressed to the Executive Director and must be received in writing before the fourth week of the term. Refunds for tuition will be given less a 25% service charge.

Refunds are not given for ensembles unless the course is cancelled due to insufficient enrollment or if the Music School or teacher determines that the student has been inappropriately placed.

Communication of Absences or Tardies

NCMS asks that all notification of absences or tardies are sent directly to the Main Office by e-mail or phone. This message will be relayed to the teacher by the Main Office in a timely manner.

Makeup Policy
A private student may make up one EXCUSED absence per semester. An absence is excused if the teacher and/or office is given notice at least one day prior to the lesson. Additional student absences will not be rescheduled or credited. All rescheduling is arranged between the student and teacher. If a student misses a make-up lesson, there is no refund/credit and no additional make-up. No refunds, credits or make-ups are given for individual absences in a class or ensemble. Our schedule is based on the Nashua School district schedule. We can not offer additional make-ups to students from other areas who take vacations while NCMS is in session. Any lesson, class or ensemble missed by the teacher will be made up. 

NOTE: No make-ups or refunds are given in the summer semester. Please plan your summer lessons carefully.

Inclement Weather Policy
Cancellation of classes or lessons due to weather will be announced on WMUR channel 9 in NH and on the WMUR website, posted on the Home Page of the NCMS website and will be found on our voicemail.  All Classes and lessons cancelled due to inclement weather will be made up by the instructor.

Behavior Policy
While attending lessons or classes at NCMS it is expected that students, and those accompanying them, will behave in an appropriate manner. Any individual who disrupts the peace, or causes any damage to property will be asked to leave at the discretion of the Executive Director or appropriate staff member present. They will be allowed to return at the discretion of the Executive Director. If it is decided that the person is not welcome back, no refund will be given.

Photography
We occasionally photograph students for promotional purposes. Please advise the music school staff if you do not wish to be photographed. The majority of the black and white photographs used in this site are provided by Mark Stern Photography.